Deer Lodge Centre
An important message regarding COVID-19:
To keep staff, residents and patients safe Deer Lodge Centre is limiting access to the Centre to only to the front entrance facing Portage Avenue during the hours of 8:00am & 8:00pm. All other entrances will be closed except during clinic hours.
***If you would like to make a non-urgent inquiry about a Patient or Resident at Deer Lodge Centre, please call the DLC Patient & Resident Inquiries Hotline for family and friends at 204-833-1760. Calls to this line will be returned daily Monday – Friday***
We apologize, but we are no longer able to accept gift items for Patients & Residents due to high volumes and staff time required to sanitize and deliver to units. We appreciate the gifts that have been dropped off and we appreciate your patience and support as we continue to implement processes to keep everyone safe. Thank you for your cooperation. Please continue to send electronic notes of encouragement through our “Well Wishes” Program or call the Patient & Resident Inquiries Hotline to schedule a video chat with your loved one.
Dear Family & Friends of Deer Lodge Centre:
The situation with COVID-19 continues to change rapidly – at this time Deer Lodge Centre has received provincial direction to restrict all visitation until further notice. We want to assure you that we take the COVID-19 situation very seriously and we are following Provincial directives to ensure everyone’s safety.
Visitation exceptions will be made for instances where it has been deemed essential for compassionate or end of life care. Deer Lodge Centre staff will reach out by telephone to families who have loved ones who meet this criteria and will make arrangements for the appropriate screening to take place to allow for visitation.
Communication with family and friends is essential to patient and resident well-being and we encourage your continued connection via phone or video chat during this time. Feel free to also send an electronic letter to a patient or resident via our “Well Wishes” page.
At this time, we are no longer able to accept gift items for Patients & Residents due to high volumes and staff time required to sanitize and deliver to units. We appreciate the gifts that have been dropped off and we appreciate your patience and support as we continue to implement processes to keep everyone safe. Thank you for your cooperation.
If you would like to make a non-urgent inquiry about a Patient or Resident please call the DLC Patient & Resident Non-Urgent Inquiries Hotline at 204-833-1760. Calls to this line are monitored regularly and will be returned daily (Monday – Friday). The DLC Family Connect Program has been put in place for those of our patients and residents who do not have access to technology to have scheduled virtual visits (i.e. video chats) with loved ones. Please call the Patient & Resident Inquires Hotline for more information.
We recognize this is a significant change for our patients and residents – we will be doing our best to continue to provide excellent care while keeping everyone safe during this time. If you have questions or concerns, please contact the unit’s Patient/ Resident Care Manager, Client Relations at 204-831-2963 or send us an email at info@deerlodge.mb.ca
Sincerely,
Deer Lodge Centre Senior Leadership Team
Letter from Shared Health Manitoba and Manitoba Health Active Living & Seniors – March 17, 2020
Visit to the WRHA or Province of Manitoba websites for information and resources related to COVID-19.
Deer Lodge Centre
Deer Lodge Centre is a 418 bed Rehabilitation and Long Term Care facility that provides a variety of inpatient, outpatient, residential and outreach programs.
Deer Lodge Centre (DLC) as part of the Winnipeg Regional Health Authority provides health services to adults with complex needs in the areas of Rehabilitation, Chronic Care, Dementia Care, Mental Health and Bariatrics. The programs and services offered at DLC support the needs of clients in a variety of care settings including inpatient programming, outpatient clinics and residential care. DLC has a long and proud history of caring and an ongoing commitment to the health care needs of Canadian Forces and Veterans.