Staff with Resident

Residents

Dear Sir or Madam:

On behalf of the staff and volunteers, I want to welcome you to Deer Lodge Centre.

The Centre’s role is in making lives better and I believe we achieve this through hard work, and a wide range of services available to you. Along with 24 hour nursing care, the Centre has rehabilitation and social activities available depending upon your needs, abilities and interests.

The staff welcomes your involvement in planning your care, and participation by your family. Care conferences, social activities, and Resident and Family Council are examples of opportunities for both you and your family to be involved in decision-making regarding Centre activities. The Resident Handbook gives you a great deal of information about the Centre. I also encourage you to ask questions of the staff when you are uncertain.

I hope we are able to meet your expectations of high quality care during your time at the Centre. Again, welcome to Deer Lodge Centre.

Sincerely,

Kevin A. Scott

Chief Operating Officer


Resident and Family Members

Welcome to Deer Lodge Centre

I want to take this opportunity to personally welcome you to Deer Lodge Centre and especially on behalf of the Resident and Family Council.

As residents and family members, we meet every other month to share information and discuss issues and lobby for changes to improve resident’s quality of care here.  Every suggestion is discussed and referred to the appropriate department for follow-up.

In the past years we have been involved in asking government for funds to improve and install new bathtubs for the tower section of the Centre.  These tubs now have been installed and enhance quality of care and privacy for our residents.  Also, council has been instrumental in improving laundry services for the residents, fixing walkways and getting more plants to beautify residents’ living areas, just to mention a few.

No suggestion or concern is ever thought of as unimportant.  You matter here at Deer Lodge Centre.  You and your family are always welcome at our meetings.  We have an open door policy.  Your comments and concerns are appreciated. 

See you at the meetings!

Sincerely,  

Jean McRitchie, Council Coordinator

Resident and Family Council

Deer Lodge Centre      

The Deer Lodge Centre is part of the Winnipeg health region operated by the Winnipeg Regional Health Authority.


Winnipeg Regional Health Authority Mission and Values

The Winnipeg Regional Health Authority’s Mission is to co-ordinate and deliver safe and caring services that promote health and well-being. Values include, Dignity – as a reflection of the self-worth of every person, Care – as an unwavering expectation of every person, and Respect as a measure of the importance of every person.

Deer Lodge Centre Role

Deer Lodge Centre (DLC) as part of the Winnipeg Regional Health Authority provides health services to adults with complex needs in the areas of Rehabilitation, Chronic Care, Dementia Care, Mental Health and Bariatrics.  The programs and services offered at DLC support the needs of clients in a variety of care settings including inpatient programming, outpatient clinics and residential care.  DLC has a long and proud history of caring and an ongoing commitment to the health care needs of Canadian Forces and Veterans.